1. Prepare
Patient, equipment and observations are prepared according to an approved workflow.
2–3. Review & Direct
The clinician reviews the encounter, makes the decision and gives live direction.
4–5. Complete, Document & Escalate
Directed care is completed, recorded and escalated when required.
REMOTE CARE DIRECTION
Help nurses extend their expertise across more patients and care teams.
eShift connects regulated clinicians with trained bedside care team members through structured workflows, real-time clinical direction and integrated documentation.
Clinical responsibilities
Bedside responsibilities
THE PLATFORM
The clinical-direction layer between your people, workflows and existing systems.
ESCALATION BY DESIGN
The workflow stops when the situation changes.
Expected finding
Continue the approved workflow under the clinician’s direction.
Unexpected finding
Pause the workflow and reconnect to the directing clinician.
Urgent concern
Activate the organization’s urgent or emergency escalation protocol.
Skilled Nursing
Extend RN capacity across units, shifts and defined treatment workflows.
Complex Pediatrics
Coordinate continuous care around children, families and clinical teams.
Hospital at Home & Hospice
Support distributed clinical encounters across home-based care models.
Home
Family-centred continuous support with reliable clinical backup.
Pediatric facility
Structured bedside care with real-time clinical oversight.
Hospital transition
Connected discharge, training and follow-up workflows.
Home and Community Care
Expand capacity across regions and provider organizations.
Complex Pediatrics
Support continuous care in the home with real-time clinical backup.
Hospital-to-Home
Create connected transitions and ongoing clinical support.